Privacy Policy

Last Updated: September 25, 2026

Organic Coco Soul ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://organiccocosoul.org/ (the "Site") or submit inquiries through our contact forms.

1. Information We Collect

We collect information that you voluntarily provide to us when you interact with the Site:

  • Personal Information: When you fill out a contact form, request information, or communicate with us, we may collect personal details such as your name, email address, phone number, and any message or details you choose to provide.
  • Automated Technical Data: Like most websites, our servers automatically log standard web request data when you visit, such as your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • To respond to your inquiries, support requests, or customer service questions.
  • To deliver transactional emails and system notifications related to your messages.
  • To operate, maintain, improve, and secure our Site.
  • To comply with applicable legal obligations and enforce our Terms & Conditions.

3. How We Process and Share Your Data

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following necessary contexts:

  • Service Providers: We share necessary data with trusted third-party technology providers that assist us in operating our Site and delivering communications. Specifically, contact form submissions are processed and dispatched using transactional email services such as the Google Cloud Mail API. These service providers are bound by strict obligations to process data securely and solely on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if such disclosure is necessary to protect our legal rights, property, or safety.

4. Cookies and Tracking Technologies

Our Site may use basic cookies or similar tracking technologies to enhance user experience and gather anonymous website usage statistics. You can configure your web browser settings to refuse or block cookies, though some features of the Site may not function properly as a result.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain personal information collected via contact form inquiries only for as long as necessary to fulfill the purpose for which it was collected or to comply with operational, legal, and reporting requirements.

7. Your Data Rights

Depending on your jurisdiction, you may have the right to access, update, correct, or request the deletion of your personal information held by us. To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Links

Our Site may contain links to external third-party websites or platforms. We do not control and are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any site you visit.

9. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted directly on this page with an updated "Last Updated" date. Your continued use of the Site after any modifications indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

 

  • Website: https://organiccocosoul.org/
  • Email: info@organiccocosoul.org
  • Address: Khaled Mohammad Abdulla AlZahed -F-2 Building, Hor Al ANZ, Dubai, United Arab Emirates.